Managed NOC Services

NocAgile Managed NOC Services mainly monitors thousands of connected devices and swiftly fixes any issues, ensure each of the devices are operating effortlessly. NocAgile Managed NOC Services deliver the excellent support to all the clients with their network devices. What you need, has been our cornerstone. We make your task simplified.

NocAgile provides the technology you need to simplify your budget and get ahead of the competition by serving companies globally. Our staff of experts can plan a customized computer network maintenance and IT Management solution that suits for you.

No matter if your company is in a need of NOC Managed Services, computer network configuration, IT management services, computer network maintenance services, network consulting and integration services, network and server support, computer server management service, wireless networking, remote support or IT support consulting, you can trust at us.

Our expert staff understands that your company has unique IT support and business needs. When you have a reliable partner in NOC Managed services, you can get back to running your business.

Your small medium or big-sized business deserves more than just an IT team for your IT management – you need a technology partner who takes time to listen to your needs, who recognizes your business, and who can design and deploy resolutions to your problems. Of course, you also need someone who can show you how to connect the power of technology to help produce your business. With NocAgile services as your single point of contact for all thing’s technology, you can.

We offer expertise in NOC Managed Services, MSPs Service and project management globally. Finest use of time and capitals is today a need-of-the-hour rather than a goal to complete. With more business than ever to take care of, and with technology moving at a quick pace, it makes perfect intelligence for your business to leave the management of your network operations center (NOC) to an expert service provider such as NocAgile Services.

  • Round the clock Remote Troubleshooting and Remediation Capabilities
  • Reduce Disruption with Predictive Analysis
  • Hardware and Software Insights
  • Technical Proficiency with Miscellaneous Skill Sets
  • Operate Your Business at Decisive Efficiency
  • No Compromise on Service UPTIME and Availability
  • Scale Your Business to Subsequent Level
  • Control Your tools with Existing RMMs
  • Get more than You Expect from us with Strong SLA Delivery

24x7 Help Desk Services

When you need help with establishing your business in Information technology and want to get immediate IT support on any Microsoft services on a low budget, NocAgile services can help.

Because our services are fully scalable and available on reasonable prices, you’ll never have to worry about an IT cost you can’t cover. With no additional IT staff needed and no initial capital investment required, you can now invest your cash to more important, business growing prospects, and leave the little things to us.

Outsourced IT Managed Services with 24x7 support to experts for the best composure. We provide all clients access to our 24x7 Help Desk Services which are essential components of well-organized IT operations and accurate the processing of service requests in an operative manner is critical.

NocAgile Help Desk services don’t leave any stone unturned to get the things into perfection before someone has to think on practice.

network operations center

Service Desk and Remote Support

Having an admirable and supportive service desk is like cherry on the cake. In Managed IT services, service desk plays a vital role. A team of well managed and experienced in IT arena, handling global clients proves a satisfactory value to the customers by NocAgile services. There are so many other benefits can be found from a higher and comprehensive service desk and remote support services.

Our service desk and remote support staffs have the knowledge, talent and experience to help their users for any relevant issues very quickly. They have the experience of handling multiple Managed Service providers (MSPs) issues and tackled them a very effective manner. Our Service desk available over phone call, email and Incident Management tools. They have the experience of several ticketing tools which are being used globally, like ConnectWise, Autotask etc. Their on-going training and access to the latest knowledge and industry-leading tools allow them to resolve issues quickly and accurately. We can even help with vendor coordination software and common IT devices, as well as support for custom applications using latest globally used tools.

Outsourced IT Managed Services

Remote and Afterhours Support

We are well familiar with the life of Managed Service Providers (MSPs) and their IT Services. Customer always expect to have a better and quick service response from there IT service providers. NocAgile services completely fulfill your requirement with the help of trained and expertise via afterhours support remotely. It’s very challenging to visit at client site apparently to work on any issues all the time. Our team experts are here to provide you afterhours support whenever needed.

NocAgile team can understand the user’s problem and help them by either guiding or by taking the system on remote very securely. IT world is too big and without afterhours support in IT is just like moonless night.

NocAgile Uptime Support Services include 24*7 Helpdesk Services access to our Industry Best Service Desk.

Outsource Help Desk and Remote Support

Waiting of anything is very hectic for everyone. We understand the time value and importance of the business to the customer. Our priority is to provide upper class level support to every client in a very short time. Outsource Help desk services and remote support are available to ensure continuous coverage of day and night. Also, NocAgile customers have additional access of our 24x7 remote support

SLA Monitoring

SLA Monitoring from NocAgile is a practical approach to meet your business goals by assuring websites, platforms, applications, servers, devices and more, are always available and performing at highest levels whenever you need them. 24x7x365 monitoring of your whole IT infrastructure proficiently brings a superior experience for all users and customers.

Support Block in Technologies Skill Gaps

Pick from our profound worktable of Level 1, 2 and 3 engineers certified across a wide array of technologies and platforms which include the following: Windows, Linux, MS SQL, MySQL, Networking, Backup, Database, Cloud, Virtualization and Security.

Leverage Your Tools

NocAgile services, a team of expertise in several Remote Monitoring Management (RMMs) tools, can protect your assets by working with your existing monitoring tools.

Remote Monitoring Management Tools (RMMs)

Kaseya, N-able or N-Central, ConnectWise Automate (LabTech), SolarWinds/Max, Nagios, SolarWinds, PRTG, AEM and Ninja.

Ticketing System

ConnectWise, Autotask, Zendesk or any ticketing tools you have.

Server Management

The NocAgile Server Team delivers a comprehensive series of server administration and optimization. Our certified and expert engineers can handle all server issues by remotely troubleshooting and remediating the problems when seeing any tortious alerts. They can optimize and configure the existing setup based on the standard procedure or as per your customer’s specific needs for high-loaded servers and systems betterment.

NocAgile Server Management Services include:

  • Server Administration and Management
  • Server Monitoring
  • 24x7 Operational Support
  • Performance Tuning
  • Incident and Problem Management
  • Updates and Patch Management
  • System Health Checks

Network Management

NocAgile Network Management team is a group of highly trained and certified Network Engineers with a wide range of network expertise including support for all the major network devices and vendors. Our network engineers can monitor, troubleshooting and support the existing networks & devices.

NocAgile Network Management Services include:

  • Device Management
  • Device Availability Monitoring
  • Performance Monitoring
  • Configuration backup of Network Devices
  • Remediation/Troubleshooting
  • Problem Reporting and Coordination with Vendors

Database Management

NocAgile Services have the team of expert Database Administrators (DBAs) to support your highly critical databases and help you to improve the performance. The NocAgile team has wide experience with MySQL, Microsoft SQL and Oracle databases.

NocAgile Database Management Services include:

  • Installation and Upgrade Services
  • Monitoring and Troubleshooting
  • Performance Tuning and Optimization
  • Scalability Planning
  • Backup and Recovery

Virtualization Management

NocAgile has experts in virtualization, server consolidation and disaster recovery. Our trained and certified engineers backing all the most important hypervisor technologies including VMWare and Hyper-V. They are well-fit into our extensive pool of virtualization expertise to help you speedily analyze and deploy a virtualized infrastructure that is accurate for your IT environment.

NocAgile Virtualization Management Services include:

  • Monitoring of Virtual Infrastructure
  • Alert Management
  • Troubleshooting and Remediation
  • Audits and Health Checks
  • Vendor Management and Coordination

Website Monitoring

The NocAgile team works like a hawk to monitor the websites by using their new technology tools. They are expert enough into this and can alert you when your website goes down. Website Monitoring team Track its performance, detect errors, and be alerted of failures when needed.

Our Website Experts Monitor:

  • Website Up/Down Monitoring
  • Uptime Checks using HTTP, HTTPS, PING, DNS
  • Public IP Checks using TCP, UDP and ICMP Protocols
  • Webpage Content Checks

Application Monitoring

Having the experience of several applications and expertise in these arenas can be a highly recommended for your application monitoring. Keeping an eye on application performance and availability is highly critical to prevent developing problems. NocAgile helps you proactively monitor, alert, and report on applications to highlight issues before they become serious. Ensure the health and availability of your application servers through Proactive Application Alerts.

Our Application Experts Monitor:

  • Exchange Monitoring
  • SQL Server Monitoring
  • Backup Monitoring
  • Web Server Monitoring
  • DHCP Monitoring
  • Blackberry Monitoring

Project Based Services

NocAgile services deliver the project-based staff to fit the customer's requirements. Put your attention on your customer and strategic activities by ridding your projects to NocAgile team of experts or permitting us to join-force with your team to support projects that your team is carrying ahead.

Remote System Administration and Migrations - RSA Projects include:

  • Dedicated NOC support of Level 2 & 3 technical personnel
  • Microsoft Windows Migrations
  • Exchange Migrations
  • Server Provisioning and Consolidation
  • Installation and Configuration of Applications
  • Hardware
  • Active Directory
  • Virtualization
  • Anti-Malware
  • Storage
  • Database
  • Backup
  • Network
  • Firewall
  • Labtech Optimization and Configuration Services
  • N-central optimization and configuration Services including other RMMs.

Managed IT Services

  • IT Managed Services
  • Managed Security Services
  • Help Desk Services
  • NOC Support
  • Managed IoT Services
  • Managed Router Services
  • Managed Firewall Services
  • Managed WIFI Services
  • Managed SD-WAN